Our clinic offers a broad range of accredited, innovative patient services.
Our clinic offers a broad range of accredited, innovative patient services.
Our mission is to provide the highest standard of patient care whilst incorporating a holistic approach towards diagnosis and management of illness.
We are committed to promoting health, wellbeing and disease prevention to all patients. We do not discriminate in the provision of excellent care and aim to treat all patients with dignity and respect.
• Pathology
• Immunisations
• Vaccinations
• Suturing
• Venesection
Appointments can be made by ringing 5783 1522. Every effort will be made to accommodate your preferred time, however, emergencies will always be given priority.
**Some consultations require more than the allocated 15 minutes, please advise our reception staff when booking your appointment if you require a longer time slot, or if you need your doctor to consult more than one family member.**
Fees are payable at the time of consultation by cash, cheque, card (except Amex and Diners) and EFTPOS. Current fees are listed at Reception.
The GP's at this practice will generally bulk-bill for pensioners, Health-care card holders and children under 16 years.
We use the HIS online system, which allows us to claim your rebate directly if you have your banking details registered with Medicare. Please ask at Reception for further information.
This Practice is committed to preventative care. Our computer systems allows us to issue you with reminder letters appropriate to your care, e.g. Cervical Screening, Immunizations, cholesterol checks etc. If you do not wish to be part of this recall system, please let us know in writing.
Doctors do not accept calls whilst consulting with other patients, but our reception staff will take a message and relay it to the doctor at the first opportunity. Either the doctor or reception staff will answer your query as soon as possible. Emergency calls will always be connected to the doctor immediately.
Any grievances should be directed to your doctor, receptionist or Practice Manager.
More formal complaints may be made to the Health Services Commissioner, 570 Burke Street, Melbourne, 3000.
Shop 2, 65 High Street
Wallan, Vic, 3756
Next to the Wallan Pharmacy
(03) 5783 1522
(03) 5783 2709
reception@wallanfamilypractice.com.au
julie.b@wallanfamilypractice.com.au